Frequently asked questions

Shopping questions

How can I contact the store?
Email support@stavcgoixrods.shop or call +1 337-551-500. Support availability is Weekdays 9 AM to 5 PM.
How is the order fulfilled?
No third-party fulfillment partner
How can I track an order?
When tracking is available, the tracking details are sent to the email used at checkout after dispatch.
Is there a restocking fee?
No restocking fee is charged for eligible returns.
Who operates this store?
Jones Road Beauty is operated by rouses markets. The business address is 900 E Admiral Doyle Dr, New Iberia, Louisiana, 70560, United States.
When will my order arrive?
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.
Can I return an item?
Eligible items may be returned 30 days after delivery. Review the Refund Policy for all conditions before sending a return.

Contact information

Store Jones Road Beauty
Legal operator rouses markets
Business address 900 E Admiral Doyle Dr, New Iberia, Louisiana, 70560, United States
Email support@stavcgoixrods.shop
Phone +1 337-551-500
Support hours Weekdays 9 AM to 5 PM